Last updated: 5 August 2026
Daniel Iloh Limited (“Daniel Iloh”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, retain and protect personal information when you:
This policy applies to our website and related advertising, marketing and digital services.
Daniel Iloh Limited is a company registered in England and Wales under company number 15170518.
Our registered office is:
Daniel Iloh Limited
124 City Road
London
England
EC1V 2NX
Email: contact@danieliloh.com
For the purposes of UK data-protection law, Daniel Iloh Limited generally acts as the “controller” of the personal information described in this policy.
Where we process personal information solely on a client’s documented instructions, such as customer or advertising-audience data supplied by a client, we may act as a “processor” on behalf of that client.
The personal information we collect depends on how you interact with us.
This may include your:
If you create an account, we may collect:
When you purchase a service, we may collect:
Payments may be processed by a third-party payment provider. We do not ordinarily receive or retain your complete payment-card details.
When providing advertising, marketing or digital services, we may collect:
If you provide personal information relating to another person, you must ensure that you have the authority and lawful basis required to share it with us.
We may collect and retain:
When you use our website, we may automatically collect:
We may collect:
If you apply to work with us, we may collect:
We do not intentionally collect special-category personal information unless it is necessary, lawful and appropriate for a specific purpose.
We may collect personal information:
We may use personal information to:
We will not use personal information for a new purpose that is incompatible with the original purpose unless the use is permitted or required by law.
UK data-protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:
Processing may be necessary to:
We may rely on your consent for activities such as:
You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
We may process information to comply with:
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Our legitimate interests may include:
Where required, we assess the impact of this processing on your rights before relying on legitimate interests.
Our website may use cookies, pixels, local storage and similar technologies to:
Essential cookies may be used where they are necessary for the website to operate.
Where required by law, optional cookies will not be used unless you provide consent. You can accept, reject or manage optional cookies through our cookie banner.
You can also control cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of the website.
Third-party analytics and advertising providers may place or access cookies when their services are used on our website. Further information about the cookies currently used should be provided through our cookie banner or Cookie Policy.
We may send you information about our services where:
You can unsubscribe at any time by:
Opting out of marketing will not prevent us from sending necessary service, payment, security or account communications.
You have an absolute right to object to the use of your personal information for direct marketing.
We may share personal information with:
Service providers acting on our behalf are expected to use personal information only for authorised purposes and protect it appropriately.
We do not sell personal information for monetary payment.
We may disclose information where reasonably necessary to comply with the law, enforce an agreement, protect our legal rights or prevent fraud or harm.
Our clients may provide us with customer lists, audience information, campaign data or other personal information for advertising and marketing purposes.
The client is responsible for ensuring that:
Where we act as a processor, we will process that information only in accordance with the client’s documented lawful instructions and the relevant data-processing agreement.
Some of our service providers may store or process personal information outside the United Kingdom.
Where a restricted international transfer takes place, we will use a transfer mechanism permitted under UK data-protection law. This may include:
Where required, we will assess whether the transferred information will receive protection that is not materially lower than the protection provided under UK law.
You may contact us for further information about the safeguards relevant to your personal information.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
When determining an appropriate retention period, we consider:
We may retain invoices and transaction records for the period required by UK tax and accounting law.
When personal information is no longer required, we will securely delete, destroy or anonymise it.
We use reasonable organisational, technical and physical measures designed to protect personal information against:
Access to personal information is limited to people and service providers who reasonably require it for authorised purposes.
However, no website, internet transmission or electronic-storage system can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential. Please contact us promptly if you believe that your account or personal information has been compromised.
Depending on the circumstances and subject to legal exceptions, you may have the right to:
You may request confirmation that we process your personal information and ask for a copy of it.
You may ask us to correct inaccurate or incomplete personal information.
You may ask us to delete your personal information in certain circumstances.
You may ask us to restrict how we process your information in certain circumstances.
You may object to processing based on legitimate interests.
You have an absolute right to object to direct marketing.
Where applicable, you may request certain information in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.
Where processing is based on consent, you may withdraw that consent at any time.
Where applicable, you may request human intervention in relation to a qualifying decision made solely through automated processing that produces legal or similarly significant effects.
These rights are not absolute, and the right that applies may depend on our lawful basis and the circumstances.
To exercise a right, email contact@danieliloh.com.
We may request reasonable information to verify your identity and protect personal information against unauthorised disclosure. We normally respond within one month, although the law permits an extension in certain circumstances.
We do not ordinarily charge a fee. We may charge a reasonable fee or refuse a request where the law permits us to do so, including where a request is manifestly unfounded or excessive.
If you have concerns about how we handle your personal information, please contact us first so that we can investigate.
Email: contact@danieliloh.com
You also have the right to complain to the UK’s data-protection regulator:
Information Commissioner’s Office
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
Our website and services are intended primarily for businesses and individuals aged 18 or over.
We do not knowingly collect personal information directly from children. If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
Our website may contain links to websites or services operated by third parties.
We do not control these third parties and are not responsible for their content, security or privacy practices. You should review the privacy policy of each third-party website before providing personal information.
We may update this Privacy Policy to reflect changes to:
The updated version will be published on this page with a revised “Last updated” date. Where appropriate, we may provide additional notice of a significant change.
Questions, complaints and requests concerning this Privacy Policy or your personal information should be sent to:
Daniel Iloh Limited
Company number: 15170518
124 City Road
London
England
EC1V 2NX
Email: contact@danieliloh.com
When you choose to connect a Google account to DIL AI, we request only the Google permissions needed to provide the features you enable. DIL AI uses your basic Google account identity to show which account is connected; Gmail access to send authorised outreach, apply the dedicated DIL AI Outreach label, and read replies, bounces and opt-outs only in campaign threads created or tracked by DIL AI; and Google Calendar access to check free/busy availability and create or update appointments assigned through your DIL workspace.
DIL AI does not use connected Google data to read unrelated inbox history, build advertising profiles, serve advertising, or sell personal information. We do not transfer Google user data to third parties except service providers acting for us where needed to operate or secure DIL AI, when you direct us to do so, or where required by law. Human access is limited to cases where you give permission for support, where it is necessary to investigate abuse or a security incident, or where the law requires it.
OAuth access and refresh tokens are encrypted at rest. We retain the connected account address, provider identifiers, DIL AI campaign and appointment records, and the minimum message, thread, label and event identifiers needed to operate the service, keep suppression records and maintain an audit trail. You can disconnect Google from Sender & Calendar Setup at any time, which deletes the locally stored OAuth tokens and stops future Google access. You can also revoke DIL AI from your Google Account security settings. To request deletion of associated personal information, email contact@danieliloh.com.
DIL AI's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
