Refunds Policy

Refunds Policy For Daniel Iloh Group

1. Terms and conditions of subscriptions 

  1. You acknowledge and agree that:
    • the website provides subscriptions to users looking to advertise their products and services;
    • Daniel Iloh Advertising Agency is not a party to any transaction not carried out by Daniel Iloh Advertising agency and associates
    • To ensure smooth delivery and guaranteed results, The duration for adverts to GO LIVE including all setups not limited to Advert copies, graphics, sales page, Conversion tracking, retargeting and page setup has been increased to a minimum of 7 working days.
  2. Subject to subscription pricing, We have the right to change our prices at any time. Notwithstanding this, the following provisions will be incorporated into the subscription contract between the client and Daniel Iloh Advertising Agency:
    • the price for a Service will be as stated in the product page;
    • the price for the service must include all taxes and comply with applicable laws in force from time to time;
    • Agency charges, administrative charges, insurance costs, other costs and charges, will only be payable by the client if this is expressly added to the description.
    • Services must be of satisfactory quality, fit and safe for any purpose specified in and any other description of the services supplied or made available by Daniel Iloh Advertising Agency to the client

2. Refunds

  • Refunds by Daniel Iloh Advertising Agency shall not be accommodated once payment has been confirmed. Acceptance of refunds shall be in Daniel Iloh Advertising Agency discretion.
  • Our rules on refunds shall be exercised in our discretion, subject to applicable laws of the territory following the following rules:

    Situation of No Refund
    Daniel Iloh commonly isn’t going to refund or exchange products or services in the conditions below:
    A. A customer incorporates a ‘change of mind’ immediately after placing an order.
    B. A customer refund request on complaint of credit card fraud/other unauthorised payment.
    C. A refund request due to technical problems. Daniel Iloh will try his best to solve customer’s problems. No refund is available if the customer refuses to provide Daniel Iloh customer service team with the detailed descriptions and information of the problem, or decline to try the solutions suggested by Daniel Iloh customer service team.
  • Changes to our refunds page shall be effective in respect of all purchases made from the date of publication of the change on our website.

3. Subscriptions and Payments
Subscriptions and payments will be automatically deducted from your pre-saved cards. You can also manually subscribe your account to recurring plans.

4. Our company details
The Website is operated by Daniel Iloh Limited. We are registered in Nigeria under registration number RC 1765978.



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